The aim of this book is to enable managers to extend, strengthen, and enhance their workplace communication skills. Written for aspiring or developing managers and built around the idea that workplace communication is a dynamic, interactive, lively, and ultimately enjoyable process, it will tell the reader what workplace communication is about and what the benefits of effe The aim of this book is to enable managers to extend, strengthen, and enhance their workplace communication skills. Written for aspiring or developing managers and built around the idea that workplace communication is a dynamic, interactive, lively, and ultimately enjoyable process, it will tell the reader what workplace communication is about and what the benefits of effective workplace communication are. From there, readers learn how the ways and means of workplace communication can be chosen, planned, and organized; and how to successfully develop and use those ways and means. The book also teaches how to ensure that those ways and means contribute to his or her growth and development as a manager.