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The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and

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How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.


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How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

30 review for The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and

  1. 4 out of 5

    Edward Tse

    This review has been hidden because it contains spoilers. To view it, click here. The premise of this book is that EQ is a much better predictor of success in business than IQ or skill. This is due to the fact that most people in the profession already have a certain level of competency for IQ and skill in order to be hired. But hiring often does not involve a test for EQ characteristics so there is wide variance among employees. The self-awareness of EQ mirrors the magnanimous virtue first concieved of by Aristotle in Nicomachean Ethics. That is, Greatness of mind; that eleva The premise of this book is that EQ is a much better predictor of success in business than IQ or skill. This is due to the fact that most people in the profession already have a certain level of competency for IQ and skill in order to be hired. But hiring often does not involve a test for EQ characteristics so there is wide variance among employees. The self-awareness of EQ mirrors the magnanimous virtue first concieved of by Aristotle in Nicomachean Ethics. That is, Greatness of mind; that elevation or dignity of soul, which encounters danger and trouble with tranquility and firmness, which raises the possessor above revenge, and makes him delight in acts of benevolence, which makes him disdain injustice and meanness, and prompts him to sacrifice personal ease, interest and safety for the accomplishment of useful and noble objects However there is a section in the book that refers to group emotional intelligence. One example they provide is that of string quartets that are more confrontational tend to perform better as a team. Whereas those where everyone is trying to get along tend not to do as well. The authors suggest improving group EQ by 1) Creating An Encouraging Environment, 2) Gauging Readiness, 3) Setting Clear Meaningful Goals, 4) Using Models of Desired Skills, 5) Encouraging Practice of New Skills & Feedback, 6) Preparing Learners For Set-backs, and 7) Building in Follow-Up Support. I feel the group section is overlooked by many reviewers as one of the key contributions of this book. Companies need to consider how their hiring and staff evaluation processes affect group EI.

  2. 4 out of 5

    Rat Barrel

    As the title implies, this book applies EQ across different areas of the workplace. I found the section on leadership and narcism to be particularly interesting. Of course, I'm a huge fan of Goleman. As the title implies, this book applies EQ across different areas of the workplace. I found the section on leadership and narcism to be particularly interesting. Of course, I'm a huge fan of Goleman.

  3. 5 out of 5

    Linda

    made me think. would have like to read emotional intelligence first but i get the gist of goleman's style of writing and thoughts. made me think. would have like to read emotional intelligence first but i get the gist of goleman's style of writing and thoughts.

  4. 5 out of 5

    Christophe Druet

    This book will give you a very good overview of all the literacy around Emotional Intelligence.

  5. 5 out of 5

    J Crossley

    Lately we hear that emotional intelligence is more important than standard intelligence. This book examines ways to increase the emotional intelligence where you spend so much of your life--at work.

  6. 4 out of 5

    Juan Carlos Velasco Hernández

  7. 5 out of 5

    Heba

  8. 4 out of 5

    Kim Fernandes

  9. 4 out of 5

    Laura Rose

  10. 4 out of 5

    Claudette Pace

  11. 5 out of 5

    Andrew Hayward

  12. 5 out of 5

    Lisa Kendra

  13. 4 out of 5

    Mihai Pop

  14. 5 out of 5

    Felisa

  15. 4 out of 5

    Rod Brace

  16. 4 out of 5

    Juan Carlos González Cuevas

  17. 5 out of 5

    Michael

  18. 4 out of 5

    Andrea

  19. 5 out of 5

    Meredith Hull

  20. 5 out of 5

    David P. D'Eugenio

  21. 4 out of 5

    Julio Chacaliaza

  22. 5 out of 5

    Phyllis

  23. 5 out of 5

    Hend Ibrahim

  24. 5 out of 5

    Alessis

  25. 4 out of 5

    Khristi Miller

  26. 4 out of 5

    Pedro

  27. 4 out of 5

    Kim Langley

  28. 5 out of 5

    Edin Cruz

  29. 5 out of 5

    alonsoasesor

  30. 5 out of 5

    Chand

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