How often have you been in a work environment, either a manager, supervisor or even employee overseeing a particular project, and you suddenly think the person you are talking to is not only not understanding what you are saying, (a case of the lights are on, the door is open and no one is home), they appear to be living on a different planet from the rest of humanity and How often have you been in a work environment, either a manager, supervisor or even employee overseeing a particular project, and you suddenly think the person you are talking to is not only not understanding what you are saying, (a case of the lights are on, the door is open and no one is home), they appear to be living on a different planet from the rest of humanity and are taking up too much valuable oxygen for their own good. You might find yourself biting your tongue to curb a certain negative barb that you feel isn’t wise to say, as the result it may make you feel better to ‘let-rip’, but probably not the poor person you are directing it to. While it’s much easier to correct a mistake yourself, you’re seriously hampering the growth of the other person involved. If they don’t know what they’re doing wrong, how will they learn to do it correctly? While society raises most of us to be polite, there is a difference in being polite, being politically correct and being so scared of opening your mouth that you may offend someone, that you end up never saying anything at all. This short book may not change your world, but it may question the inbuilt belief system you have created that stops you from saying exactly what you really should be saying.